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View the Grid Client Alert Decisioning dashboard

The Client Alert Decisioning dashboard provides a big picture summary of your firm's:

  • Inquiry volume

  • Reviews in open batches, by date

  • Open reviews by users

  • Open batches by Batch ID

Dashboard information is presented as graphs and tables.

View dashboard metrics

  1. Go to Grid > Review > Alert Decisioning > Dashboard.

  2. In the Inquiry Volume by Date section:

    Select a value to view the total number of inquiries submitted by your firm during the last 5, 10, or 30 days.

    • Light gray bar: Total number of inquiries submitted that day not requiring review.

    • Blue bar: Total number of reviews without alerts.

    • Dark gray bar: Number of alerts.

    • Hover over a bar to show counts of Inquiries, Reviews, Open Reviews, and Alerts.

  3. In the Reviews in Open Batches by Date section:

    Select Submit Date to display batches by the submission date or ICAD Open to display batches by the return date after the Analyst Review process.

    • Hover over any individual bar to show the counts of each category for that day.

    • Light blue bar: Total number of completed inquiry reviews in open batches

    • Dark blue bar: Number of reviews still open from those batches.

  4. In the Open Reviews by User section:

    Displays the total number of unassigned reviews and the number of assigned open reviews by user.

    • Batches are automatically assigned to the user who submitted them. They can also be assigned ad hoc.

    • If a user owns a batch, then any unassigned reviews in that batch are considered assigned to that same user.

  5. In the Open Batches section:

    Select a Batch ID to view all batch-related information and associated inquiries.

    • The table lists all batches requiring alert decisioning along with details for each batch.

    • For admin users, the Batch ID appears as a link that takes the user to the batch review screen.

Additional information