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Manage reviews by "batch" with Client Alert Decisioning

The Client Alert Decisioning Batches for Review workflow streamlines the decisioning process for batches that may or may not have open reviews and have not yet been completed.

Use this workflow to work through a single batch and all the inquiries associated with it, in its entirety. After completing all inquiries, you can complete the batch and move on to the next one.

Review, decision, and complete an open batch

To review an open batch and all inquiries associated with that batch:

  1. Go to Grid > Review > Alert Decisioning > Batches for Review.

    Batches for Review with Results
  2. Scroll through the results list or enter search criteria to locate an inquiry.

  3. Select Assign or Reassign to designate review and decisioning responsibilities for the selected batch.

  4. Select a Batch ID to display the Batch Summary page and begin reviewing the inquiries related to the selected batch.

    Batch Summary
  5. To close this batch and any open inquiries associated with it, select Complete Batch Review.

    The batch and its inquiries are removed from the Client Alert Decisioning workflow, and screening results are sent to your organization for further action.

  6. To begin decisioning open inquiries associated with this batch, select Review to display the Inquiry Summary page for the selected inquiry.

    Entity Matches Panel
  7. Examine and change the status of each record based on its relevance to your search:

    • Select Entity ID to view Grid record details.

    • Select Alert and a Reason Code if the record is a possible match. This action sends an alert to your teams responsible for completing your screening activities.

    • Select No Match and a Reason Code if the record is not relevant to your search. This information is stored and can be retrieved later when needed.

    Note

    Reason codes are selected by your firm during the Grid implementation process. Submitting a reason code can be required or optional.

  8. Once you are satisfied with your decision, select Complete Inquiry Review to return to the Batch Summary page.

  9. Repeat the above steps for each open inquiry displayed on the Batch Summary page.

  10. After you have completed your review of all potential match records for this inquiry, select Complete Batch Review.

Additional information