About forms
Forms are one way to gather information about a profile. You can use forms in customer requests.
Every form template consists of a set list of questions, which can be optional or required. These questions can map to custom fields in the profile's collected data.
When you create a new form, you are provided with space to complete the answers and submit the form.
![Customer_communications_Form.png Uncompleted form](image/uuid-5b5d4908-40a6-adf2-7af0-34e3563cfd8a.png)
Tasks with forms do not pass automatically. Learn to pass or fail the task manually.
If you no longer need to request information from customers, you can cancel the form.