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About notifications

Notifications alert you when events have taken place in Passfort that may need your attention.

A notification may be sent just to you, to all members of your team, or to everyone with the appropriate role in Passfort, depending on the type of event. For example:

  • Profile newly assigned to me: A notification is sent to you alone.

  • Profile newly assigned to my team: A notification is sent to all members of the assigned team.

  • Unassigned application is nearing expiry: A notification is sent to all users who have permission to view the product application. See Create, edit, and delete roles.

How notifications are received

There are two ways to receive your notifications:

  • In the Passfort portal: You can access notifications from the notifications pane and the All notifications screen. See View notifications.

  • As an email: Email notifications are sent to the email address that you use to log in to Passfort. Email notifications are sent from

    Select the button link in the email to open the appropriate screen in the Passfort portal.

You can change your notification preferences to select which of these methods to use for each type of notification.

Default notification events

Email notifications are sent by default for the following events:

  • Profile newly assigned to me

  • Profile assigned to me has new PEP/Sanction event

  • Low credit warning

  • No credit warning


    We have deprecated the ability to use Passfort credit. Contact our support team for more information.

  • Someone @mentions me or my team

By default, you'll receive notifications in the Passfort portal for every event, except for the following:

  • Unassigned application needs manual completion

  • Files deleted on a profile

  • Application assigned to me has a new custom expiry date

  • Application has a new custom expiry date

  • Unassigned application has a new custom expiry date

You can change your notification preferences at any time.

Additional information