Product applications

The product application begins when a product is assigned to a profile.

If the product has an assigned risk model for the profile's type, it is applied and a risk level is attributed to the product application.

The product’s smart policy is applied. If the product has one smart policy for individual profiles and another for company profiles, the relevant smart policy is selected for the profile’s type.

The smart policy rules are applied to create a list of onboarding tasks for the profile. If your smart policy is configured to automatically reject profiles based on their risk level, the smart policy rejects the profile if the risk level matches your specifications. For more information, see the definition for Smart policies.

Any checks that have been configured to run automatically for new product applications are performed, and their results are displayed in the profile’s tasks.

The onboarding status for all other tasks is displayed, indicating what action should be taken next; for example, users may be required to pass tasks manually, or customers may be required to complete forms.

Once all tasks are passed, the status of the product application is determined by the smart policy. If automatic approvals are configured, the product application is approved automatically. If not, the onboarding status of the product application is displayed as Ready for decision, indicating that a user will need to approve or reject it manually.