Product applications
The process of onboarding profiles to products. A profile may be going through multiple product applications at the same time.
Every product application has the following process:
The application begins when a product is assigned to a profile.
If you have Risk configured, the product’s risk model is applied, and a risk level is assigned to the application. If the product has one risk model for individual profiles and another for company profiles, the relevant risk model is selected for the profile’s type.
The product’s smart policy is applied. If the product has one smart policy for individual profiles and another for company profiles, the relevant smart policy is selected for the profile’s type.
The smart policy rules are applied to create a list of onboarding tasks for the profile. Alternatively, if you have Risk configured to automatically reject profiles based on risk level, the smart policy rejects the profile if the risk level matches your specifications. For more information, see the definition for Smart policies.
Any checks that have been configured to run automatically for new applications are performed, and their results are displayed in the profile’s tasks.
The onboarding status for all other tasks is displayed, indicating what action should be taken next; for example, users may be required to pass tasks manually, or customers may be required to complete forms.
Once all tasks are passed, the status of the product application is determined by the smart policy. If automatic approvals are configured, the application is approved automatically. If not, the onboarding status of the application is displayed as Ready for decision, indicating that a user will need to approve or reject it manually.