Onboarding and monitoring
What happens to new product applications?
Learn what happens when a new product application is added to a profile, from task creation to application approval/rejection.
What happens to monitored product applications?
Learn what happens after a product application is approved, including what causes applications to go into review.
What happens to product applications in review?
Learn what happens when approved applications go into review, from performing checks to application approval/cancellation.
Reject or cancel an application
Learn to reject a new product application or cancel an approved product application.
Why do tasks pass automatically?
Learn why tasks pass automatically and how to see which checks are configured as Acceptance checks.
What are task versions?
Task versions have their own statuses, check results, and task notes. When a task is first created, there’s only one version. A new version of the task is created every time a task expires. To learn…
What are task expiry dates?
Learn how expiry dates are calculated, what happens when a task is nearing its expiry date, and what happens when the expiry date is reached.
Verify a document
Learn how to perform an ID verification check when the profile's documents are collected via PassFort.
How are company associates onboarded?
Learn how to onboard and monitor officers, shareholders, trustees, and authorised persons.
Add, review, and approve company associates
Learn how to use a verification list to onboard associates.
Edit company associates on a verification list
Learn how to edit officers, shareholders, trustees, and authorised persons on the verification list.