Top up your PassFort credit and see your balance

To see your balance and top up, you need Read and write access for the Billing permission.
To learn more about how PassFort credit works, see What is PassFort credit?

See your balance

Click the manage account icon and select Billing.

The balance for the current month is displayed, along with the spending breakdown and balance history.

To see the spending breakdown and balance history from any month in the last year, click the month drop-down and select a month.

A table is displayed that shows the spending breakdown per data provider over the course of the month. The table displays the following information for each data provider:

  • Data provider: The data provider that was used and the check that was run. Only data providers and checks that were used during the month are displayed.
  • Number of checks: The number of checks run with the data provider during the month.
  • Average cost per check: The average amount you spent on the check with the data provider during the month. To learn the exact cost of each check, see your pricing page.
  • Total spent: This is the total amount in GBP that you spent running checks with the data provider over the course of the month.

The Spending breakdown graph provides you with a visual representation of your spending. Select the £ (GBP) to see the amount of money spent over the course of the month. Select Checks to see the number of checks that were run over the course of the month.

The Balance history graph provides you with a visual representation of your total account balance over the course of the month.

Top up

To top up your account, you must have a payment card registered. Learn to add or change a payment card.
  1. Click the manage account icon and select Billing.
  2. Click Top-up your account. The Top-up your account dialog is displayed.
  3. In the Top up amount excl. VAT (£) field, enter the amount in GBP you would like to top up. A minimum of £100 can be added. This amount excludes VAT.
  4. If you don't have a card saved to your account, enter your card details into the fields provided and click Save card.

    If you do have a card saved to your account, the card details are displayed. If you'd like to use this card, continue to step 5. If you'd like to use a different card, click Edit payment card, enter new card details, and click Save card.
  5. Confirm the number under Charge amount incl. VAT (£) is correct. This is the amount your card will be charged, which includes VAT.
  6. Click Top up. Your card is charged and the balance is available as PassFort credit immediately.


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